What to Do After a Car Accident: A Guide to Accident Towing in Sydney

Being in a car accident is often overwhelming and stressful. After ensuring everyone’s safety and exchanging information with the other driver(s), it’s important to address the post-accident process promptly. This guide simplifies the steps to help you recover smoothly and get back on the road prepared.

Post Accident Process

Ensure Safety

Check yourself and others for injuries. Call emergency services on 000 immediately if anyone is injured, or trapped, or if the accident poses a danger, such as fuel spills or live wires. Once safe, move your vehicle to a secure spot off the road and turn on your hazard lights to warn other drivers. Leaving your vehicle on the road can be extremely dangerous for everyone involved.

Document the Accident

Take clear photos of the scene, including vehicle damage, road hazards, and licence plates. Note key details like the time, location, and weather conditions. This information will be crucial for your insurance claim.

Exchange Contact Information

Collect details from the other driver(s) and any witnesses, such as names, contact information, a photo of their driver’s licence, and vehicle registration and insurance details. This ensures a smoother claims process.

Order a Tow Truck

If your car is undrivable, arrange for a professional tow truck service. Choose a reliable towing company specialising in accident recovery to ensure your vehicle is transported safely to a repair shop or your home. It’s important to use a towing company with experience in handling damaged vehicles for safe and secure transport.

Call your Insurance Provider

Report the accident to your insurance provider as soon as possible. Share all relevant details and photos to support your claim. Confirm if your policy covers towing costs and keep the towing receipt for your records. For more detailed guidance on handling car accident insurance claims in NSW, visit the Legal Aid NSW website.

What You Need to Know About Towing After a Crash

What’s the Difference Between Breakdown and Accident Towing?

Breakdown towing involves mechanical failures, while accident towing deals with crash-damaged vehicles. Accident towing requires specialised handling to manage hazards and severe damage safely.

The Importance of Safe Vehicle Towing

Proper towing prevents further damage to your vehicle. A professional towing service will secure your car correctly and ensure safe transport, especially for severely damaged vehicles needing special handling.

Know Your Rights and Towing Costs

Towing fees can vary based on the situation. If your car is towed without your consent, check that proper procedures were followed. Familiarise yourself with NSW Towing Guidelines to understand your rights and avoid unexpected costs.

Dealing with the Aftermath of a Car Accident

Recovering from a car accident can be challenging, but knowing the right steps—like arranging reliable towing—makes the process smoother. From ensuring safety to documenting the incident and choosing an experienced towing service, every step matters in getting you back on the road quickly and safely.

two vehicles involved in a car accident
A car being loaded on a tow truck

Why Choose STTG for Accident Towing in Sydney?

At STTG, we provide reliable towing services in Sydney, ensuring your vehicle is handled with care throughout the recovery process. Whether a minor accident or a serious collision, our experienced team ensures safe transport to your chosen destination without additional damage.

Available 24/7, we’re here to assist with emergency towing for all accident types. Don’t face the stress of a car accident alone—contact us today for prompt, professional service.

For more valuable tips and expert advice, read our other blogs to stay informed on towing, accident recovery, and more.